Technology

   Why Real Time Fault Detection Matters in Core Networks Telecom networks form the backbone of all digital connectivity. From mobile networks to enterprise grade fiber links even a few minutes of downtime in the core network can impact thousands of users and lead to revenue losses or SLA violations. For core network operations teams detecting and responding to faults in real time is essential not optional. Despite this many teams still rely on outdated manual or semi automated fault detection methods which leads to slow escalations missed alerts and inefficient resolution.  Common Pain Points in Core Network Fault Detection Core teams often face major challenges such as delayed acknowledgment of faults, lack of real time communication between field teams and NOC (Network Operations Center) and over reliance on manual alerts or fragmented tools. Fault routing errors are common alerts often go to the wrong person or no one responds at all.  This delays resolution and...

  Growing businesses often face messy support processes, missed complaints, delayed responses, and poor tracking. Without a proper Support Ticket System , issues slip away and trust fades. Common Problems Without a Support Ticket System 1. Lost Tickets – When customer issues are received through emails, phone calls, or messaging apps, it’s easy for requests to get buried or overlooked. There’s no single place to manage or track them all. 2. No Priority – Without a system to label or sort requests, urgent problems are often mixed with less important ones. Teams may waste time on low-impact issues while critical tickets sit unresolved. 3. Poor Teamwork – In the absence of a centralized platform, support staff may unknowingly work on the same problem, or assume someone else is handling it. The result is miscommunication, wasted effort, and problems left unsolved. 4. No History – Without a ticket log or interaction history, there’s no way to review past conversations. Customers get...